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Heidi Kjeldsen – Terms of website use

The website and these terms of use

  1. This Website with domain address www.heidikjeldsen.co.uk is owned and operated by Heidi Kjeldsen Limited. Further information about Heidi Kjeldsen Limited (we/us) and how to make contact should you have any questions about these website terms of use may be found at Contact Us.
  2. By using our Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use this Website. We reserve the right to (a) modify, suspend or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and / or (b) change these terms of use from time to time, when your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these terms have been changed. If you do not agree to any change to these terms then you must immediately stop using the Website. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

Relationship with other terms

  1. These terms are those which apply when you use this Website whether or not you provide us with personal data or other information and whether or not you make a purchase from us or commission work. When you provide information to us in the Showroom or at a distance by email, telephone or over the Website our Privacy Policy will apply. When you purchase a piece of jewellery or other article from us or commission work our Terms of Sale and Service will apply to the transaction. Our Cookie Policy sets out information about the cookies on our Website.

Your identity and indemnity

  1. You warrant that (a) the personal data which you are required to provide when you register or engage as a customer is true, accurate, current and complete in all respects and (b) you will notify us immediately of any changes to the personal data by updating these details on your online account or when next using the Website. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by one of the means described in Contact Us. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
  2. You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of the use by any other person accessing the Website using your shopping account and/or your personal information and or (b) the impersonation or any person or entity or the use of a name without authority or which is false.

Contents of our Website

  1. We are the owner or the licensee of all intellectual property rights in the Website, and in the photographs, designs, expert advice and other material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal non-commercial use and you may draw the attention of friends and family to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content in breach of these terms. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Links to and from our Website

  1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you unless acting out instructions of the owner. Our Website must not be framed on any other site, nor may you create a link to any part of our site other than the home page. The website in which you are linking must comply in all respects with all applicable laws and regulations and must not contain content which may be considered to be distasteful or offensive. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our Website other than that set out above, please Contact Us.
  2. To provide increased value to our users we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (a) the privacy practices of such websites, (b) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (c) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Our liability to you

9. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of articles or services to you, as set out in our Terms of Sale and Service. We only provide our Website for domestic and private use. If you are a consumer user you agree not to use our site for any commercial or business purposes and that we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you are a business user we exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it. We will not be liable to a business user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, the Website or use of or reliance on any content displayed on it. In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Law and jurisdiction

10. These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales except that if you are a consumer user resident of Northern Ireland or in Scotland you may also bring proceedings in your area of residence.

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